Showing posts with label cracked sink. Show all posts
Showing posts with label cracked sink. Show all posts

Sunday, January 22, 2012

Where I continue to pay for my mistakes

Remember how I poured boiling water down my bathroom sink and cracked it? And then how Home Depot sent me a replacement one for free because I wrote the CEO?


That replacement sink sat in our living room for a couple of months in its humongous box because I didn't want to install it. To put in the new sink I'd need to remove the old faucet from the old sink and then reinstall it. Installing faucets is the worst: you have to get three separate parts aligned while tightening bolts from two different sides and it just totally sucks. I did it myself when I first installed the sink and it's a miracle that it was even close to normal looking.

I started by unwrapping the box in the smallest area possible. Does anyone else do this? Inevitably I decide to build a huge Ikea desk in the hallway, only to discover that I've wedged myself into a corner and it requires an act of god to get it and me out.


Last time I put the sink together I used a jigsaw to inelegantly cut out an area for the P-trap.


When my parents remodeled their bathrooms the contractor used a hole saw to create a tidy hole for the pipes. This time we were going to do it right! So I went to Home Depot, bought a hole saw and the auger/pilot hole bit for it to attach to my drill.

Except I bought a bit that's too big for my drill. So we connected it to a socket wrench and did it by hand. That's how we roll.


And that mostly worked.


Then I started to dismantle the faucet from the old sink, only to find that the plastic snaps underneath that connect the water supply tubes to the faucets are designed to be installed once. I couldn't figure out a way to get them off without just breaking them. I'm sure they sell replacement kits online but they didn't have them at the Home Depot, which meant purchasing another faucet kit. I don't know about you but I can think of about a thousand things I'd rather spend my money on than a new faucet. Like curtains. Or scotch. Or new trees for the yard. Toilet paper. Anything, really.


So Greg and I installed them and got really, really pissy with each other. I hate that part of home improvement. But it got easier from there! We had lunch! I installed the plumbing! Oh my god it was leaking underneath! Then Greg and I bickered about what was leaking (I was right, just saying), reinstalled the plunger kit again (still leaking), then tried the old plunger kit (it leaked too), then discovered that the porcelain has a tiny chip where the sink terminates and meets the gasket in the drain stem.

Fuck. Me.

It was really discouraging. Finally, with a magical combination of plumbers putty (which I kept calling "plutters pumby" even though I had NOT been drinking), wrenching, and swear words, it stopped leaking. Usually when I finish a project like that I feel exuberant afterward. This time I just felt like weeping because I have no confidence that this will continue to be watertight.


The best part of this whole story? Our bathroom looks exactly the same as it did before I lost an entire Saturday to it. Okay, we no longer have a line of caulk through the middle of our sink basin, but other than that it's the same. Do they make fifty year sinks? Next time I'm buying one of those, having it professionally installed, then never touching it again.

Before

After

Have you told someone you love recently not to pour boiling water down their bathroom sink? Maybe you should go do that right now.

Thursday, November 3, 2011

Home Depot does me a solid.

Cracked sink wants to hug you.

Remember when I listened to the Internet and poured very hot water down my bathroom sink and cracked it? I called two sink refinishers in town and asked about repairing the crack and refinishing the sink. They both told me that the cracking would only continue to get worse and that repairing it "wasn't worth it."

I visited Home Depot yesterday to ask for their help in locating a replacement sink. I bought the sink as a combination; it included the vanity, the sink, and the mirror. A very nice guy called and found out that it's a Home Depot brand, which means they manufacture it. And my only option is to buy the whole kit again. The kit is $399.00.

I emailed Frank Black, the CEO of Home Depot (contact info here), and Craig Menear, their VP of Merchandising and told them how frustrated I was that I can't purchase a replacement sink. I asked for help in locating a sink, since they manufacture it and all. I got a phone call within five minutes from Greg Stanford who told me they were shipping me a new combination.

I'm still shocked that they can't hunt down a sink for me, as I don't need a new vanity or mirror, but I'm very happy with the customer service. I have always gone to Home Depot over Lowe's (which is closer to my house) because their customer service is better and their return policy is fantastic. I think their associates are totally hit-or-miss. I've had some amazing bend-over-backwards help in the lighting and electrical departments . . . and then there was Gary in equipment who suggested I use a pressure-washer on my kitchen floor. To remove thinset. And then he was a dick about it.

Man, I am still mad at Gary.

But I love you again, Home Depot. Thanks for doing me a solid, even though I'm not excited about putting together another sink.

Monday, September 12, 2011

File under: good to know

I'm preparing to leave for our trip to Europe so instead of learning how to say, "Yes, I'd love mayonnaise on that" in Dutch I've been doing stupid things like cleaning out the garage in 96 degree heat. For unknown reasons I decided to take all the random wood and building supplies we have in the garage to The Rebuilding Center. I guess I thought they'd get up to no good while we were gone? Then I vacuumed the garage because home improvement isn't fun unless vacuuming is involved. And you know what? That garage doesn't look any better. It's still cluttered and full of boxes. And I still don't know how to say "cookies" in Dutch. WHAT IF WE NEED TO FIND COOKIES IN AMSTERDAM?

Because my day hadn't been awful enough, I headed to Ikea to scope out a new desk for the office. And I figured if I had to contend with slow-moving crowds I might as well go when I'm really dirty and sweaty. Maybe people would stay out of my way then? (They didn't.) I made my way home with a Micke desk and proceeded to sweat and swear my way through assembling it. This desk almost bested me.
More like BESTÃ…'d me, amiright?
Also: I forgot how bad Ikea furniture smells and how long it off-gasses. Keep this in mind because I'm going to blame what happened next on glue fumes.

I wanted to clean the house before leaving so we could relax when we get home from our trip. The bathroom sink drain has been a little bit smelly and a tiny bit slow lately. At this point I'd like to remind you of the last time I decided to meddle with a drain that was a little bit slow. I ended up with a completely backed up drain and a sink dripping Drano everywhere. Because I never learn I decided to try a trick I read about on the Internet: vinegar and boiling water down the drain. Easy peasy!

As I poured boiling water down the drain I heard a deafening CRACK! but I couldn't figure out what it was. The pipe looked fine, the sink looked fine . . . except for the hairline crack that was slowly growing across the bottom. Yup, I cracked my sink. My sink, it turns out, is made of vitreous china and vitreous china cracks under high heat.

Fuck. Me. And fuck you, Internet. You're doing me wrong lately.


On the plus side, now the drain looks like it wants to huuuuugggg you!

So now I have a caulked sink (which looks AWESOME) and the possibility of hiring a refinisher to repair this thing correctly. Or I might get to replace the sink completely.

So. Scream it from the mountaintops:

1. Don't use Drano.
2. Don't pour hot water down your drains unless you're positive your sink isn't made of vitreous china.
3. Don't dye your favorite jeans purple.
4. Choose a desk other than the Micke if you don't believe in swearing.
5. Cookies = koekjes. Don't ask me how to pronounce it, though.

Be ye not so stupid!